We don't have refund policy as we are shipping internationally. customer should contact us to analize the case.
All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, COPA COURIER depending on your location and fastest available service. Typical delivery time frame is between 10 to 15 business days however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.